Our Quality Policy
Customer Focus and Satisfaction: Central to our operations is our dedication to exceeding customer expectations. We actively gather and analyze customer feedback, utilizing these insights to continuously enhance our products and services. Regular tracking of customer satisfaction data is used to improve our operations and service delivery.
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Leadership and Commitment: Senior management at Atasoy Gold shows unwavering leadership and commitment to the effectiveness of our quality management system. Through proactive involvement, management provides necessary resources to achieve our quality goals and fosters a culture of quality awareness throughout the organization.
Employee Engagement and Development: The success of our quality management system is heavily dependent on our employees. We create an environment that encourages employee participation and invest in their professional growth through comprehensive training programs. This empowerment enables them to deliver exceptional customer service.
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Process-Oriented Approach and Operational Excellence: We systematically manage and improve our business processes. Achieving operational excellence is crucial for enhancing the efficiency and effectiveness of our processes, leading to reduced workload, cost savings, and improved customer satisfaction.
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Emphasis on Risk Management: Integrating risk-based thinking into our strategic planning helps us to effectively anticipate and manage potential risks and opportunities. This foresight allows us to swiftly adapt to changing market dynamics and customer needs.
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Continuous Improvement and Innovation: Our quality management framework is inherently designed to foster continuous improvement and innovation. We are dedicated to enhancing our processes, products, and services by leveraging cutting-edge solutions and technology.
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Our quality policy represents a comprehensive approach, embedding quality into every aspect of Atasoy Gold’s activities. It signifies our promise to our customers, employees, and stakeholders that quality is our highest priority. We are determined to differentiate ourselves through our relentless pursuit of excellence. By consistently evaluating and improving our quality management system and practices, we uphold our leadership in the market and achieve unparalleled customer satisfaction.
Our Environmental Policy
Atasoy Gold is dedicated to conducting its business activities in an environmentally responsible manner. We recognize the importance of environmental protection and reducing our ecological footprint. This Environmental Policy underscores our commitment to environmental stewardship and outlines our goals and guiding principles for minimizing our environmental impact.
Compliance with Laws and Regulations
Atasoy Gold pledges adherence to all relevant environmental laws, regulations, and standards in the regions we operate. We will continually assess and revise our processes to ensure compliance and aim to exceed statutory requirements whenever possible.
Environmental Management System
Atasoy Gold will develop and maintain an Environmental Management System (EMS) to effectively manage our environmental footprint. The EMS will encompass:
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Environmental goals and benchmarks: We will establish measurable goals and benchmarks to enhance our environmental performance and reduce our ecological impact.
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Risk evaluation and mitigation: We will identify and assess environmental risks associated with our operations and implement appropriate measures to mitigate and control those risks.
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Education and awareness: We will conduct training and awareness initiatives for our employees to ensure they understand their environmental responsibilities and are equipped to support our environmental goals.
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Resource optimization: We are committed to optimizing resource use, including energy, water, and materials, through efficient practices and technology.
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Waste management: We will implement strategies for waste reduction, recycling, and disposal that minimize the environmental impact of our waste.
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Pollution prevention: We will proactively work to prevent pollution through the proper management, storage, and disposal of hazardous materials and implementing measures to reduce air and water pollution.
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Continuous improvement: We will consistently monitor and evaluate our environmental performance, striving for continuous improvement in our environmental management efforts.
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Stakeholder Engagement and Communication
Atasoy Gold commits to engaging with stakeholders and transparently communicating our environmental achievements. We will:
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Consider stakeholder feedback on environmental issues and integrate their concerns and expectations.
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Share our environmental policies, goals, and performance with employees, customers, suppliers, and the public.
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Address inquiries and feedback about our environmental practices promptly and transparently.
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Monitoring and Reporting
Atasoy Gold will implement monitoring and reporting systems to track our environmental progress. This includes:
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Regular tracking and evaluation of key environmental metrics to gauge progress towards our goals and benchmarks.
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Communicating our environmental progress to relevant parties, including through annual sustainability reports.
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Conducting regular internal audits to review compliance with this policy and identify areas for improvement.
Our Occupational Health & Safety Policy
We prioritize health and safety concerns within our operations. This Occupational Health and Safety (OHS) policy succinctly defines our strategy and dedication in this domain. It is mandatory for all our business locations, subcontractors, and affiliates to rigorously follow this policy and its directives.
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Mission
At Atasoy Gold, we align our sustainable and profitable growth agenda with the Sustainable Development Goals as outlined in the United Nations Global Compact, of which we are a signatory. Within this context, we pledge to elevate our health and safety standards to the highest possible levels, ensuring our business practices are in harmony with these objectives.
Key Commitments of Our Policy
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Healthy and Safe Working Conditions: We are committed to creating a work environment that is both healthy and safe for our staff, devising strategies to prevent potential occupational illnesses and injuries.
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Aim for Zero Accidents: We dedicate our efforts to realizing a workplace free of accidents through vigilant preventive measures.
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Adherence to Legal and Group Guidelines: We ensure our operations are in strict compliance with all relevant legal requirements and our Group’s policies and protocols.
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Endless Improvement: We focus on managing our business activities with an ethos of perpetual enhancement.
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Employing the Finest Technology: We vow to continuously improve our OHS outcomes by adopting the best technology available.
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Cultural Transformation: We are committed to deeply embedding this pledge within our corporate culture.
Implementation Principles
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Compliance with Laws and Global Standards: We adhere to both national and international legal frameworks and our obligations regarding OHS across all our operational geographies, including new ventures and expansions.
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Aspiring to Industry Excellence: We strive to set the standard for OHS in our industry, fostering partnerships and encouraging the dissemination of best practices within our operational sectors.
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Ongoing Enhancement and Objective Setting: Embracing continuous improvement, we establish OHS goals, formulate action plans for their execution, and diligently monitor the progress towards these objectives.
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Adopting International Best Practices: We incorporate globally recognized OHS principles and best practices into our operational protocols.
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Promoting Awareness and Engagement: We motivate our employees to actively contribute to OHS efforts and organize initiatives to broaden awareness on these issues among a wider audience, including customers, dealers, suppliers, and other relevant parties.
As a cornerstone of our corporate ethos at Atasoy Gold, stringent compliance with the stipulated health and safety guidelines is imperative. Every employee plays a pivotal role in this policy’s enactment, with an expectation to abide by the prescribed standards. This policy transcends mere legal compliance, embodying our profound commitment to safeguarding our employees’ health and safety.